Arrive at the bus stop at least 5 minutes early. Our drivers work hard not to run early, but not everyone’s watch has the same time.
Make sure you’re at the right stop. Posted on all Sonoma County Transit bus stop signs are route numbers and direction of travel (e.g. East, West) for buses serving that particular stop.
When you see the bus coming, wave your hand to signal the driver to stop the bus. If you’re traveling at night, a telephone screen or flashlight can be useful.
When paying a cash fare, please have the exact amount ready; drivers don’t carry change. If you’re using a bus pass, have it ready upon boarding. Proper ID is required when paying a discounted fare (student, senior, disabled and Medicare care holder fare). To find out what you might be eligible for, see the Fares page.
When the bus stops, wait for other passengers to exit and then board through the front doors of the bus.
All buses are accessible to people with disabilities. If you’d like, request that the bus be lowered or the wheelchair lift/ramp deployed.
Once on board, find a seat and enjoy the ride. Please remember the following:
No smoking or use of e-cigarettes are allowed on the bus.
No eating or drinking on the bus.
No profanity, harassment or disruptive behavior allowed on the bus.
Service animals may accompany persons with disabilities. The owner is responsible for the actions of the service animal while on board.
All radios, phones and other audible devices must be used with earphones. Volume must be at a level that is not disruptive to others on the bus.
Please keep front seats available for seniors and people with disabilities.
As the bus approaches your stop, push the yellow signal tape located between the windows. This alerts the driver to stop at the next bus stop.
Carefully exit the bus. If you have a bicycle on the front rack, please inform the driver before disembarking.